Underwriting Supervisor

Position Summary: The Underwriting Supervisor is a critical role within the Underwriting team. This individual will be responsible for leading in multiple areas within the UW department, including quality review audits, monitoring production standards, and developing the underwriters on their team. The successful candidate must possess excellent critical thinking skills, effective written and verbal communications, and successfully provide coaching and staff development. Essential Functions: Ensures the profitability and growth of personal lines business, including: Supervises the underwriting function to ensure timely processing, proper risk selection, and monitoring of renewal business Works with staff to build and maintain agency relationships Manages complex underwriting inquiries, and reviews and approves risks beyond the authority of staff Works collaboratively with the field marketing function to facilitate the resolution of service and other issues between the agency and the company. Oversee the handling of customer inquiries and complaints Functions as a Supervisor of a business unit, either directly or through subordinate leaders, including but not limited to: Ensures adherence to underwriting policies, guidelines, and procedures Recommends and communicates goals. Directs operations to ensure the achievement of required results Develops and recommends operational plans and procedures Responsible for training, coaching and leading staff Prepares performance appraisals. Conducts performance review meetings May recommend and/or implement employment actions, including employment/termination, corrective action, promotions/demotions, salary changes, etc. May serve as a contributing member or leader of project team(s), coordinating resources to ensure achievement of project goals Performs other duties as assigned#LI-Remote