QA Lead

Brown And Brown
Tampa, Florida
Not Specified
Feb 28, 2024
Apr 27, 2024

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a QA Lead for our team.

Orchid Underwriters Agency (Orchid), a member of the Brown & Brown National Programs family.

We are seeking a skilled QA Lead with an understanding of personal lines homeowners' insurance. The QA Lead will play a pivotal role in interpreting business requirements to design testing frameworks and collaborating with cross-functional teams throughout the software development life cycle. This role requires a combination of technical expertise, business acumen, and hands-on testing experience.


  • Quickly interpret and analyze business requirements to design and develop business requirements as well as testing framework, adhering to all CMMI standards.
  • Exhibits a strong passion for ensuring the quality of software through rigorous testing processes.
  • Applies their in-depth knowledge of personal lines homeowners' insurance to develop robust test plans; ensuring that our software meets industry-specific requirements.
  • Collaborate with development, product management, and delivery teams throughout the software development life cycle.
  • Be willing to actively engage in manual testing when necessary, including test execution and defect reporting.
  • Demonstrate expertise in both manual and automation testing, with a solid understanding of Automation and Selenium. Drive efficiency through the appropriate use of automation tools.
  • Triage and/or fix bugs found by automation runs.
  • Maintain and update the regression test suite based on enhancement changes and additions to the test suite.
  • Run regression tests via automation.
  • Produce status reports for product testing and defect status; raising risks to management with respect to the quality and schedule of the release.
  • Provide user acceptance testing support by directly working with them for issues reported during the testing phase.
  • Be open to working off hours to facilitate coordination with offshore teams.
  • Effectively manage and prioritize multiple projects and tasks in a fast-paced, risk-based environment.


  • Bachelor's Degree or higher in Computer Science or a related field, or a combination of relevant work experience.
  • Five plus years of experience as a BSA/Quality Assurance experience in the P&C insurance industry, specifically Homeowners.
  • Strong business analyst skills with the ability to create test plans from business requirements.
  • Proficiency in manual and automation testing methodologies, including knowledge of Automation and Selenium.
  • Experience with Microsoft Office Suite such as Excel, Outlook, Word, Teams, etc.
  • Experience with Atlassian Jira for Ticket intake a plus.
  • Previous experience in personal lines homeowners' insurance; specifically in Policy Administration, Rating, and Underwriting in a BSA and QA capacity.
  • Excellent communication and leadership skills.
  • Have a positive attitude and be a self-starter willing to work independently and learn.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment working on multiple projects concurrently.
  • Detail-oriented with a commitment to delivering high-quality results. Ability to adapt to a changing environment.
  • Prior experience working with or leading offshore development and QA teams a plus.


  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Discretionary Time Off (DTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan

Who We Are:

Orchid, a member of the Brown & Brown, Inc. National Programs segment, is a premier leader in program underwriting services and distribution in personal and commercial catastrophe property insurance. For more than two decades we have been the market of choice for brokers and capacity providers alike. Established in 1998, Orchid has recognized a long-term and sustained growth trajectory, and currently places approximately $300 million of annual premium. Headquartered in Vero Beach, Florida with additional offices in Tampa, Orchid designs, markets, underwrites and administers insurance policies on behalf of third-party carriers through an independent network of more than 7,100 experienced agents and brokers.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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