Complex Property Inside Claims Examiner

Duties and Responsibilities:

• Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service.
• Research, analyze, and interpret policy language and state law as it applies to submitted claims.
• Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability.
• Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
• Draft, approve, and adjust estimates of damage and loss amounts.
• Negotiate and settle claims in accordance with Slide's best practices, guidelines, and industry standards.
• Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
• Model ethical behavior and execute job responsibilities in accordance with Slide's core values, ethics, and information protection policies.
• Document all relevant information in the electronic claims management system.
• Contribute to the business production goals and objectives.
• Establish timely and appropriate claim reserves in accordance with claim standards.
• Appropriately represent the company by executing a high level of service and always maintaining professionalism.
• Perform other duties, as assigned.

Education, Experience, and Licensing Requirements:

• Bachelor's degree in a field with skills transferable to insurance preferred; HS Diploma required.
• Active Florida 6-20 Resident All Lines Adjuster License required.
• 3+ years of first-party property claims adjusting experience.
• 2+ years of experience working directly for a carrier
• Working knowledge of Florida insurance laws and Florida good faith claims handling experience.
• Xactimate proficiency a plus
• Proficiency in Microsoft Windows environment.
• Industry designations or certifications a plus.

Qualifications/Skills and Competencies:

• Excellent interpersonal and critical thinking skills.
• Data-driven, analytical approach necessary.
• Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
• Possesses strong customer service skills and can address customer escalations.
• Strong analytical, organizational, negotiation and communication skills.
• Ability to work independently, multi-task and adapt to frequent priority changes.
• Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
• Must possess excellent writing skills.
• Desire to live Slide's Core Values.