Principal Business Analyst I

Liberty Mutual Insurance
Tampa, Florida
Not Specified
Jan 15, 2023
Mar 14, 2023

Liberty Mutual Reinsurance (LMRe) is looking to add a Principal Business Analyst (PBA) to the US Operations team. The team consists of two pillars - Production, and Product & Analytics. This critical role reports directly to the US Director of Operations. You will work across both pillars to provide senior consultative support to lead and/or conduct business operations analysis, present findings and recommendations, and/or take actions based on various factors to solve problems and improve business outcomes for our internal and external stakeholders and customers. 


We are looking for a collaborative, strategic thinker who is proficient in core data/analytics tools (e.g. PowerBI). In addition to the responsibilities listed below, this person will:

  • Take a strategic view of production business processes and workflow to drive implementation of robust performance metrics and controls
  • Curate, develop and/or facilitate training documentation and create plans to help achieve Operations' best in class vision
  • Take ownership of key data driven initiatives to assist our underwriters in making informed decisions


The selected candidate can work fully remote on an EST schedule. There is some occasional travel involved. 




  • Brings in-depth and/or breadth of expertise to business process changes. Integrates process improvement and business operations expertise to solve problems considered more complex in nature.  
  • Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics. Typically uses data visualization tools to further business insights.  
  • Builds the business case for making a change to current practices, programs or procedures. Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.  
  • Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes, often considered of a large scope (e.g., function-wide). 
  • Develops, updates, and analyzes more complex metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization. 
  • Owns report development for reports/dashboards of high complexity. Develops, modifies and distributes standard and ad hoc management reports/dashboards to better understand the overall business and/or unit. Develops presentations and shares findings as well as recommendations. 
  • Receives, evaluates, and responds to complex data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources. 
  • Provides mentoring to less experienced staff.
  • Displays strong research, problem solving, analytical, and critical thinking skills
  • Advanced business operations knowledge to include understanding the function`s value chain and market conditions
  • Advanced influencing, relationship management & presentation skills
  • Strong ability to support change and impart value within an organization
  • Strong project management skills as part of implementing business process changes
  • Advanced knowledge of available data sources, strengths and shortcomings
  • May also be relevant based on the particular needs of the position: Advanced knowledge of Excel and strong knowledge of database software
  • Solid knowledge of business intelligence tools
  • Competencies typically acquired through a Bachelor`s degree or equivalent experience in addition to 6+ years of relevant experience to include business analysis work
  • Advanced degree preferred

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That?s why we provide an environment focused on openness, inclusion, trust and respect. Here, you?ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a ?Great Place to Work? by Great Place to Work US for the past several years. We were also selected as one of the ?100 Best Places to Work in IT? on IDG?s Insider Pro and Computerworld?s 2020 list. For many years running, we have been named by Forbes as one of America?s Best Employers for Women and one of America?s Best Employers for New Graduates?as well as one of America?s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran?s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

More searches like this