Senior Administrative Assistant
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Description SummaryThis Sr. Administrative Assistant role is critical to providing complex administrative support to senior management. The role performs a wide variety of tasks related to organization, communication, facilitation and scheduling.
Primary Job Duties & Responsibilities
- Handles complex administrative assignments of a broad and varied nature to relieve senior management of routine administrative details.
- Exercises considerable discretion and independent judgment in facilitating overall department operations.
- Directs the activities of other support staff as necessary.
- Coordinates inter-departmental or department-wide administrative projects, such as broad communications, overseeing internal/external services purchased, developing and implementing department/business unit guidelines for operating policies and procedures.
- Complex scheduling; typically involves internal, external, and department-wide scheduling.
- Full responsibility for department-wide event and travel planning.
- Prepares and submits expense accounts and other type expenses.
- Manages and tracks/reports actual expenses versus budget for sr managements area of responsibility, develops or upgrades budget system.
- Regularly interacts with internal and external executives, community leaders, shareholders, etc. Initiates follow-up actions as needed.
- Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person.
- Initiates, develops, and makes decisions regarding office practices/procedures within authority level.
- Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.
- High school degree or equivalent required.
- Minimum of 3 years of related work experience required.
Education, Work Experience, & Knowledge
- Minimum of 5 years of related work experience preferred.
Job Specific Technical Skills & Competencies
- Advanced skill level required for software applications, including advanced database queries, complicated Excel spreadsheets (i.e., vlookup).
- Utilizes multiple software packages to prepare highly confidential correspondence and complex documents.
- Independently designs advanced spreadsheets, graphics, presentations, and database applications.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.