Trainer

Summary
We are not just seeking an employee to simply teach our customers, but instead, we are searching for a dynamic trainer with the ability to provide engaging learning experiences to our subscribers. We are Stellar MLS, the largest Realtor® owned multiple listing service in the state of Florida. Realtors® are the subscribers we serve. We believe in hiring and retaining the best trainers to work with our customers. We have a dynamic, fast-paced, personable, and accountable environment. You will also work with a team in the design, development, and delivery of instructional material and delivery methods for training courses both internally for staff and externally for users that support company products.

The successful candidate must have a strong desire and capacity to learn as well as a desire to help others. We like to have fun while achieving the results our customers and stakeholders expect.This is a full-time, exempt, salary position, reporting to the Training Manager.

Job Duties and Responsibilities

•     Present training content in multiple media formats to the customers and staff
•     Develop and maintain an expert level of knowledge of the organization's products and services
•     Create, develop, update, and improve training content within required deadlines
•     Record, edit and produce training videos
•     Maintain personal schedule and assist in quality control of team schedule
•     Communicate effectively and in a timely manner
•     Accurately account for business-related expenses and mileage as well as adhere to all other company policies
•     Maintain professionalism with vendors, customers, shareholder association staff, and staff at all times
•     Able to travel in our service area, central and southwest Florida
•     Being able to work remote as required for the position
•     Able to work long hours, approximately 10-12 hours, as needed
•     Occasional over-time per job requirements
•     Attendance is an essential function of the position
•     Being physically present in the work environment is a primary job function

Essential Skills

•     Experience delivering classroom training in a corporate environment preferred
•     Ability to remain calm in stressful situations and control a room during presentations, training, and events
•     Team-player, with the ability to be extremely effective independently
•     Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly and with excellent attention to detail
•     Ability to use technology for the position, including but not limited to: computers, tablets, mobile phones, projectors, internet, wireless connections, laser pointer, remotes, audio, etc. Able to troubleshoot basic issues when necessary
•     Ability to adapt to changing the environment and meet deadlines
•     Sound judgment
•     Exceptional verbal and written presentation and communication skills
•     Ability to respond appropriately and professionally while effectively fielding questions and controlling a room during presentations
•     Ability to interpret a variety of instructions furnished in written, oral, diagram or another format
•     Possess basic math skills with the ability to compute rate, ratio, and percent as well as the ability to interpret bar graphs
•     Previous Real Estate related experience a plus

Physical Skills

•     Acceptable vision and hearing (with or without correction)
•     Bending on occasion
•     Talking for long periods of time, approximately 6-8 hours a day
•     Lifting up to approximately 20 pounds occasionally
•     Sitting for long periods, approximately 6-8 hours a day
•     Standing and/or walking for long periods, approximately 6-8 hours a day
•     Writing and/or typing for long periods, approximately 6-8 hours a day
•     Able to work long hours, approximately 10-12 hours, as needed

(Reasonable accommodations will be made for otherwise qualified individuals with a disability).

Qualifications & Experience

•     2 years of training experience
•     1 year of experience with course development in some capacity (troubleshooting, support)
•     Experience with LMS (Learning Management Systems) a plus
•     Online course development experience a plus
•     Expert with Microsoft PowerPoint
•     Experience with Articulate and Storyline 2 a plus
•     Bachelor’s degree highly desired

Preferred languages (read, write, and speak)

•     English
•     Spanish

(These essential job duties, requirements, and skills are not to be construed as a complete statement of all duties, requirements, and skills. The Trainer will be required to perform other job related essential and non-essential duties, requirements and skills as required).

We are an Equal Opportunity Employer/Drug Free Workplace