Major Litigation Adjuster
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Job DescriptionAllstate Insurance Company has an exceptional career opportunity for a Major Litigation Adjuster in Largo, FL!
This job is responsible for investigating complex and occasionally highly complex claims when an attorney is representing the injured party which typically will include: (1) uninsured or underinsured motorist (UM/UIM) claims in single or multi car accidents; (2) Injury Casualty Soft Tissue (ICST), and represented- moderate or major claims; (3) complex Commercial Property Liability (CPL) or extra-contractual liability claims; (4) or specialized claims (e.g., business interruption, loss of income, E&O policies, etc.). The individual also handles claims involved in litigation, arbitration or mediation, coordinating with legal counsel and participating in depositions, hearings, trial, or arbitrations. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved. The individual also delivers compassionate service that is fast, fair, and easy, to ensure customer retention while verifying coverage, investigating and determining liability, reviewing and determining damages, and negotiating and settling complex claims. The individual provides work guidance and direction to less senior employees and provides mentoring and coaching to the team. The individual works independently, prioritizes the individual's own responsibilities, and manages the individual's own workload. The individual consistently meets band level behaviors, production, quality and/or customer service goals
- Bachelors degree in related field preferred or equivalent experience
- Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
- Applies advanced knowledge of insurance policy, coverage, and regulation
- Applies advanced knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
- Applies advanced industry knowledge to discipline practices, including best practices, to support the business unit
- Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
- Applies advanced knowledge of problem solving and preparation of complex reports for analysis
- Applies advanced ability to leverage learned technical skills in support of team objectives
- Applies advanced negotiation and/or arbitration skills
- Applies advanced conflict management and problem resolution skills in managing internal and external customer relationships
- Applies advanced problem solving skills to continuously improve business outcomes
- Ability to assist leadership in achieving business unit objectives
- Applies advanced knowledge of training facilitation and coaching skills
- Ability to investigate, evaluate, negotiate and settle complex and occasionally highly complex claims
- Provides advanced individual decision making within authority limits
- May work within complex and occasionally highly complex assignments requiring specialized knowledge in breadth and/or depth in area of expertise
- Has and maintains all appropriate licenses and registrations for the role per state requirements
- Extensive major injury claim handling required
- Major claim litigation experince preferred;
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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