Home Health Care Coordinator
At York, we believe that an experience marked by expertise, consistency and compassion sets us apart. And we celebrate the diverse backgrounds and unique perspectives that allow us to stand apart from our competitors. Thats why we are committed to recruiting, developing and retaining people who represent our values and who believe in our mission.
The role will cover our closing shift from 9am AM to 530pm Monday through Friday. The Home Health Coordinator is tasked with multiple responsibilities. The employees primary responsibility will be coordinating home health and outpatient services on a national level utilizing an existing network of credentialed providers. Employee will coordinate services, billing and all other needs in regard to the successful completion of an order. Other responsibilities include but are not limited to making and receiving phone calls, assisting customers and clients, invoice reconciliation and other data entry, filing and sorting documents, completing and creating forms and documents.
Employee will be required to solve practical problems and deal with a variety of concrete and unknown variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
An employee is expected to have a positive and professional attitude while in the office and when communicating with customers via telephone or electronic discussions.
Essential Duties and Responsibilities:
Intake of dental, home health and outpatient therapy referrals. Ability to enter and process internal orders. Responsibility of assigning home health providers to referral. Work with the network development team to contract new providers. Matching invoices to appropriate job number. Frequent update/touch of nursing orders with client updates/progress notes. Answer client, provider and patient phone calls/requests. Participate in team meetings and annual performance objectives. Follow Yorkrsg and Fast360 policies. Other duties as assigned.
Education and/or Experience:
High school diploma or General Education Degree (GED)
Experience in a Medical Environment or Home Healthcare setting is preferred.
Experience in data entry and general operating knowledge of Microsoft Outlook, Word and Excel.